The Operating System for Modern Care Delivery
CareOS unifies workflow execution, compliance evidence, communications, and AI-assisted productivity across the full care chain — without compromising tenant isolation or auditability.
Built for the full care chain
CareOS connects every stakeholder in care delivery with unified workflows and shared visibility.
Clinics & Health Teams
Pharmacies
Home-Care
Patients
Medication Safety + Home MAR Loop
Reduce missed doses and unsafe handoffs by connecting the clinic → pharmacy → home-care → patient loop with real-time visibility and escalation.
Medication changes flow through the chain with audit evidence
Automatic alerts when doses are not administered on schedule
Secure messaging and confirmation from the home environment
Ready-to-export documentation for payer and commissioner reporting
Clinic → Pharmacy → Home-Care → Patient/Caregiver Loop
Care operations, unified and compliant
CareOS is built for executable pathways — workflows that drive action, not just store data.
Workflow Execution
Episodes → Care Plans → Tasks → Outcomes. Full care-chain tracking with evidence at every step.
Medication Safety
Home MAR loop with escalation alerts, evidence capture, and complete audit ledger.
Built-in Compliance
DSAR exports, retention/legal hold, immutable audit trails. Compliance as a product, not a project.
Escalation & Handoffs
SLA windows with automatic escalation routing and clear delegation protocols for seamless care transitions.
Evidence Capture
Audit evidence embedded in workflow execution. Every action logged with provenance and timestamps.
Multi-Tenant Isolation
Strict tenant boundaries with role-based access control. Each organization's data completely isolated.
AI suggestions with human approval and audit trails
AI designed for real deployment
AI features are designed with safety rails for clinical environments — human approval, provenance tracking, and rollback controls.
AI-generated summaries from notes, messages, and tasks with clear source attribution
AI drafts require explicit approval before action — with full audit trails
AI-assisted prioritization with clear reasoning and clinical override
Policy gates, prompt logging, and rollback controls for governance
Roadmap: Some AI components are in active development. Safety architecture is designed-in from day one.
Built-in compliance, not bolted-on
Compliance workflows and evidence generation are native to CareOS — not afterthoughts.
Every action logged with timestamps, actors, and context — exportable as evidence packs
Export, delete, restrict operations with approvals and proof (Roadmap)
Automated retention with deletion jobs and audit evidence (Roadmap)
Aligned to ISO 27001 evidence needs for access control documentation
Audit logs, access reviews, and DSAR exports in one pack
Enterprise integrations
CareOS connects to your existing systems and workflows with standard protocols and APIs.
Identity & Access
SSO (OIDC/SAML), MFA enforcement, device and session policy controls.
Messaging
Email and SMS integration plus secure in-app messaging for the care team.
Documents
Document storage, digital signing, retention schedules, and audit proof.
Interoperability
Baseline FHIR strategy for core entities (Patient, Practitioner, Organization).
RoadmapBilling & Export
Export hooks for billing systems, commissioners, and reporting platforms.
Care Team Sync
Real-time updates across the care chain with role-based visibility.
Deployment model
Choose the deployment model that fits your organization's requirements.
SaaS (Default)
Fastest rollout with shared infrastructure. Ideal for most care organizations starting their digital transformation.
- Automatic updates and maintenance
- Elastic scaling
- EU data residency by default
Dedicated Deployment
Single-tenant infrastructure for regulated clients with specific compliance or isolation requirements.
- Single-tenant infrastructure
- Automated provisioning
- Managed upgrades with your schedule
Pilot program: 4 steps to value
Structured rollout with measurable success metrics at every stage.
Workflow Discovery
2–5 days: Map your care workflows, identify flagship use case, define success metrics.
Configuration
1–3 weeks: Configure workflows, set up integrations, import reference data.
Go-Live
2–4 weeks: Launch flagship workflow with one team, monitor, iterate.
Expansion
Ongoing: Roll out across care chain, add workflows, build reporting.
Success metrics you can measure
Reduction in coordination and admin time
Reduction in missed doses and visits
Evidence pack creation time